How Online Landscape Design Works!

By Blythe Yost

June 24, 2019

This post is dedicated to sharing more about how online landscape design works. The Tilly process is quite different from the typical landscape design process – but that’s what we are all about! 

In an age where you can order groceries for delivery with the click of a button, arrange on demand beauty services, watch TV dozens of different ways (does that confuse anyone else? Hulu, Amazon, Netflix, Cable…), redesign a room digitally – our co-founders wondered why landscape design was stuck in the dark ages?

Being on the old end of millenials the Tilly co-founders were accustomed to a digital, streamlined life. With a combination of everyday communication apps, landscape software, Google Earth, and an amazing design team – they realized online design was not only possible, but often preferred. 

The Tilly process is efficient, environmentally responsible (no driving to meetings, no paper trail), on the customer’s schedule, and much more.

Here’s how Tilly’s online landscape design process works.


Getting started with Tilly is super simple! Select and purchase a design package to meet your needs. Our options are a Front, Back or Full. You can also add on Side Yards (if you have just selected a front or back), Lighting Plans and 3D images. If you have specific questions about your project, you can schedule a call to learn more. Purchase your package and congrats – you’re moving on to step 2! 


Now it’s time to create your profile on your dashboard. You will start with the Space Assessment. This is a much deeper dive into your project where we ask about your sunlight, soil, functional use, pests, design elements, favorite plants, must have colors, etc. Note that there is an opportunity to insert links to Pinterest boards if you’ve pulled inspiration! 

Next you will also upload photos of your space and then a property survey.


Next you will be assigned a landscape designer. All of Tilly’s designers have years of residential experience and they will be experts in your region. You will set up a call with them through your dashboard. During your call you can give them a tour of your yard, show them views from inside your home, discuss your plans around budget and installation and feel free to ask anything else related to your landscape. Our designers are extremely friendly and knowledgeable.They have worked with everyone from first time homeowners to master gardeners and are prepared to do whatever amount of hand-holding feels right for you!


Soon after the consult, your designer will deliver a basemap for you to approve. Then they will get busy on your design. 2-3 weeks later your design will be delivered. Its contents will depend on the package you select, but you can find a sample on our website here, below the package descriptions.


Whether you’re planning to install yourself or looking to hire a professional, Tilly prepares you with everything you need to DIG IN!  For the DIY crowd, you receive a detailed shopping list to take to your local garden center and instructions along with some tips and tricks for a successful installation. Tilly also offers Garden Coaching to give you an opportunity to extend your relationship with Tilly’s design team and get personalized tips and advice for your plants and space. 

Ready to get started? Check out our packages here.

Some designs by the Tilly team:

1 Comment

  1. Sarah Brown

    I’m really interested!!!


Submit a Comment

Your email address will not be published. Required fields are marked *