Terms & Conditions

Welcome to Tilly! Tilly provides landscape design services that allow its customers to see inspirational designs and layouts within the context of their own properties. Tilly helps homeowners, remodelers and renters in creating personalized designs online.

We would love to hear from You. All feedback, comments, requests for technical support, and other communications should be directed to: contact@tillydesign.com.

With that, we need to share with You some details from our lawyers.

The Customer Agreement, these Terms of Service, and the Privacy Policy together form the agreement between You and Tilly (collectively, the “Agreement”). The Agreement constitutes an agreement between You and Tilly governing Your use of the Service.

By using the Services, You agree to all the terms of the Agreement. You are advised to check the Privacy Policy and the Terms of Service from time to time for any updates or changes that may impact You. Your continued use of the Services, following changes to the Privacy Policy and the Terms of Service, constitutes your agreement to any such changes.

Violation of any of the terms of the Agreement may result in the suspension or termination of Your Account or License to use the Service.

1. DEFINITIONS.

1.1 “Account” means Customer’s account with Tilly for use of the Services by Customer.
1.2 “Additional Fees” means the monies due from Customer to Tilly for (i) Customer’s use of the Services outside of the scope of the Agreement or (ii) any Additional Services requested by Customer beyond the scope set forth in the Agreement.

1.3 “Additional Service(s)” means any services which are not included in the Customer Agreement, which are subject to Additional Fees.

1.4. “Customer” means the party authorized under the Agreement to use the Services

1.5 “Customer Agreement” means the document entitled product pages.

1.6 “Customer Data” means any and all information, data, materials, works, photographs, expressions, or other content, including any that are (a) uploaded, submitted, posted, stored, transferred, transmitted, or otherwise provided or made available by or on behalf of Customer for processing by or through the Services, or (b) collected, downloaded, or otherwise received by Tilly from Customer pursuant to this Agreement or at the written request or instruction of Customer.

1.7 “Documentation” means all materials, including drawings, diagrams, specifications, product descriptions, manuals and instructions that Tilly provides (either in digital or hard copy form) to assist and define Customer’s use of the Services.
1.8 “Fees” means the monies due from Customer to Tilly as consideration for the Services and Licenses in the Agreement in connection with the Services and also means Additional Fees.

1.9 “Initial Term” commences on the date that You set up an Account on the Website until this Agreement is terminated pursuant to its terms..

1.10 “Intellectual Property Rights” means patents, patentable rights, copyright, design rights, utility models, trademarks (including Marks), trade names, rights in domain names, rights in inventions, rights in data, database rights, rights in know-how and confidential information as described herein, and all other intellectual property and all pending applications for any of the foregoing and including all renewals, extensions, revivals and all accrued rights of action.

1.11 “Insolvency Event” means, in relation to either party, any of the following events: (a) the company commences a voluntary case under title 11 of the United States Code or the corresponding provisions of any successor laws; (b) anyone commences an involuntary case against the company under title 11 of the United States Code or the corresponding provisions of any successor laws and either (i) the case is not dismissed by midnight at the end of the 60th day after commencement or (ii) the court before which the case is pending issues an order for relief or similar order approving the case; (c) a court of competent jurisdiction appoints, or the company makes an assignment of all or substantially all of its assets to, a custodian (as that term is defined in title 11 of the United States Code or the corresponding provisions of any successor laws) for the company or all or substantially all of its assets; or (d) the company fails generally to pay its debts as they become due (unless those debts are subject to a good-faith dispute as to liability or amount) or acknowledges in writing that it is unable to do so.

1.12 “License” means the licenses expressly granted herein by Tilly to Customer to use the Services.
1.13 “Marks” means any word, symbol or device, or any combination thereof, used or intended to be used by a party to identify and distinguish the party’s or its third-party licensor’s products or services from the products or services of others, including without limitation trade names, trademarks, service marks and logos.

1.14 “Representatives” collectively means the affiliates, directors, officers, shareholders, members, employees, subcontractors, permitted assigns and agents of a party.

1.15 “Security Obligation” means responsibility for maintaining the security of account login information (username and password).
1.16 “Service” or “Services” means the services to be provided by Tilly, including without limitation, the Website, any Work Product, software, code, or functionality. Services shall also include updates and upgrades subsequently provided to the Tilly or the Technology. Services shall also include any Additional Services, which are subject to Additional Fees.

1.17 “Tilly” means Tilly Design LLC or any successor or assignee or subcontractor of Tilly.

1.18 “Technology” means, collectively, the Website, Documentation, functionality, URLs and integrations that enable Customer access to the Services, the Work Product, any Additional Services, analytics, transaction information, and any and all other information, data, documents, materials, works and other content, devices, methods, processes, hardware, software and other technologies and inventions, including any deliverables, technical or functional descriptions, requirements, plans or reports that are provided or used by Tilly in connection with the Services and any software or technology incorporated in or made available by Tilly through the Tilly Services.

1.20 “Term” means the Initial Term.

1.21 “Us” means Tilly.
1.22 “User” or “Users” means the Customer.

1.23 “You” or “Your” refers to the Customer.
1.24 “We” or “Our” refers to Tilly.
1.25 “Website” or “Site” means www.tillydesign.com or such other website, portal, domain, or subdomain or mobile access point from which Tilly may make the Service available.

1.26 “Work Product” means the landscape design, models, and plant schedules, installation instructions and other elements of the customer experience and design deliverables that Tilly creates for You with or without use of Customer Data.

2. LICENSE / RESTRICTIONS / INTELLECTUAL PROPERTY / DATA.

2.1. License. Tilly grants the Customer a limited, non-transferrable, non-exclusive license to use and access the Service and the Work Product subject to the terms, obligations, restrictions and limitations set forth in the Agreement for Your own personal, non-commercial purposes. All rights not expressly granted to You in the Agreement are reserved and retained by Tilly.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit the Work Product except You may privately share and publicly display Work Product, provided the same (i) is in the form provided to you by Tilly, without alteration by you or any third parties, and (ii) continues to bear Tilly’s Marks

2.2 License Limitations and Restrictions.

(a) Prohibited Actions. Customer shall not:
except as expressly permitted by this Agreement, copy, reproduce, distribute, publish, display post or transmit, the Service, or the Technology, in whole or in part;
license, sub-license, sell, resell, rent, lease, transfer, assign, distribute or otherwise exploit the terms of this License or make the Service available for access or use by any person(s) other than the Users;
use the Service to process any data unlawfully, in violation of the Agreement, or for any third party;
allow any unauthorized access to, or use of, the Service;
copy, translate, transmit, post, create a derivative work of, modify, adapt, download, sell, publish, decipher, decompile, reverse engineer, reverse assemble, disassemble, decompile, or otherwise attempt to determine any programming or the source code associated with the Service or the Technology;
use data mining, robots, crawlers, or spiders, or similar data gathering and extraction tools:
frame or utilize framing techniques to enclose any Tilly Marks or other Intellectual Property (including images, text, page layout, or form) of Tilly;
use any meta tags or any other “hidden text” utilizing Tilly’s name or Marks;
use the Service in an unlawful manner including, but not limited to, the infringement of any third party or Tilly Intellectual Property or use the Service in breach of any third party’s privacy rights;
use the Service for spamming or sending any unsolicited emails or information to any person or entity;
use the Service in a manner that interferes with or disrupts the provision of the Service by Tilly to third parties;
access or use the Service to circumvent or exceed the Services account limitations or requirements, or access or use the Service by any means other than through the interfaces that are provided by Tilly;
use the Service to upload, store or transmit any malicious code or other similar harmful software such as viruses, malware or trojan horses;
use the Service to make any transmission, display or publication of any material which is of a defamatory, offensive, abusive or menacing character to any other person;
engage in or permit any unauthorized distribution of any software or programming associated with the Service including, without limitation, placing Tilly’s software or programming on any physical or virtual servers or mediums;
use the Service for any transmission, display or publication of any material in breach of any law dealing with privacy or data protection in any jurisdiction;
remove or obscure any copyright, patent, trademark, trade secret or similar proprietary notice affixed to any Technology, or the Service;
use the Service or Technology for the purpose of developing a product or service, or helping another develop a product or service, which would obviate the need for the Service by You or others, or which would be similar to the Service or Technology;
use the Service or Technology for the purpose of bringing an Intellectual Property claim against Tilly;
cause the breach of, or interfere with, Tilly’s agreements with third parties; or
use or allow others to use the Technology or the Service for any purpose not expressly authorized in the Agreement
(b) Notification of Unauthorized or Breaching Use. You must notify Us immediately in the event that You become aware of any actual or attempted unauthorized access to or use of the Service or Technology in breach of this Agreement.
(c) Technology; Source Code. Except as expressly stated in the Agreement, no licenses or rights are granted by Tilly and nothing in the Agreement implies any license to Customer in the Technology, including, without limitation, the source code. The source code will not be accessible to any Customer. Customer agrees that the underlying structure, sequence, organization and source code of the Technology are valuable trade secrets of Tilly, are confidential information, and shall remain strictly confidential.
2.3. Intellectual Property Ownership.

(a) Customer’s Rights. Customer owns all right, title and interest in the Customer Data. Customer acknowledges and agrees that, in connection with the provision of the Services, Tilly may store, use, modify, distribute, publish, display, and maintain Customer Data consistent with Tilly’s standard business processes for the Services. Customer grants Tilly a limited, revocable, non-exclusive, non-transferable (except in connection with an assignment of this Agreement), sublicensable license to use, modify, distribute, publish, display, maintain, access, store and process the Customer Data to the extent necessary to provide the Services and otherwise fulfill its rights and obligations under this Agreement and for Tilly’s own marketing and promotional purposes. Customer grants Tilly a royalty-free, worldwide, perpetual, irrevocable, right to use, modify, distribute, publish, display, and incorporate into the Services any suggestions or feedback provided by Customer or any Users related to the operation or functionality of the Service. Following expiration or termination of this Agreement or Customer’s account, Tilly may deactivate the applicable Customer’s account and may (but is not obligated to) delete any data, including Customer Data, associated therewith. Upon such deactivation, Customer will no longer have rights to access or use the Services;
(b) Tilly’s Rights. All rights, title and interest in and to the Technology, Service, Tilly Marks, (including without limitation all Intellectual Property rights in the Technology, Service, Tilly Marks, and all modifications, extensions, customizations, scripts or other derivative works thereof provided or developed by Tilly) are owned exclusively by Tilly. Except as provided in this Agreement, the rights granted to Customer do not convey any rights, express or implied, or ownership to the Technology, Service, Tilly Marks, or any Intellectual Property rights thereto.
2.4 Documentation Licenses. Tilly grants Customer the non-exclusive right to use the Documentation solely in conjunction with Customer’s use of the Service and Technology during the Term. Tilly and any applicable third parties reserve all rights in their respective Documentation.

3. TERMS OF SERVICE

3.1. Access, Monitoring, Removal. Tilly may access, monitor, remove content within, or disable Customer access to the Technology, and/or Services if: (a) Tilly, in its reasonable discretion, believes it may incur liability because of Customer Data, (b) Tilly is required to do so by law, government order or other legal process, (c) Tilly determines in its sole discretion that it is necessary to enforce the terms of the Agreement, (d) Tilly, in its reasonable discretion, believes it is necessary to do so to support, manage, improve and protect the integrity of the Service, (e) Tilly, in its reasonable discretion, believes it is necessary to prevent illegal activity, uploading of virus infected files or questionable material, or (f) Customer breaches the Agreement. Tilly shall have no liability to Customer nor to any third party for any disabling of Customer’s access or removal of Customer Data, and Customer shall remain liable for Fees and Additional Fees even during such disabling. Customer acknowledges that Tilly’s right to access or monitor shall in no way be construed as an obligation by Tilly to monitor any Customer Data or to pre-screen Customer Data.

3.2 Changes to Service. Tilly may discontinue any part of the Service, or Technology, in whole or in part, or modify any design, layout, features, functionality, tools or content of the Service, and/or Technology, at any time, for any reason or no reason, with or without notice to You (although Tilly has no obligation to provide any updates or to continue to provide or enable any particular features, functionality, tools or content, and will not be liable with respect to any such modifications, discontinuance or deletions).  Any new features provided by Tilly which augment or enhance the current Service, and/or Technology, including the release of new tools or resources, updates and upgrades by Tilly, may result in Additional Fees.

3.3 Maintenance. Tilly may temporarily suspend the Technology, or any Services, for maintenance from time to time.
3.4 Individual Account Holders. In order for a Customer to subscribe to the Service, each account must be assigned to an individual person. Tilly cannot and will not accept any subscriptions where accounts are registered or run through automated methods, unless explicitly authorized in advance by Tilly.
3.5. Signup. Customers must provide their full legal name, address, and a valid email address in order to complete the signup process.
3.6. Service Control. Except as otherwise expressly provided in this Agreement, Tilly has and will retain sole control over the operation, provision, maintenance, and management of the Technology, and the Service.

3.7 Transmission. Customer acknowledges that, by virtue of Customer’s location or third parties acting on behalf of others aside from Tilly, Customer’s information and Customer’s Data (personal or otherwise) may be transmitted to, from, and/or outside the United States.

4. CUSTOMER OBLIGATIONS.

4.1. Customer Data. Customer is responsible for providing all Customer Data in local languages and for providing buyer support in those local languages, unless expressly stated in a writing signed by the parties.

4.2 Security Obligations. Customer is responsible for maintaining its Security Obligation. Customer must notify Tilly immediately in the event of loss of Customer’s username or password. Customer must report any security breaches promptly to Tilly.

4.3. Customer Usage. Customer shall use reasonable efforts to perform all acts and to make, execute and deliver all documents, data, and access credentials that Customer needs to perform or provide in order for Tilly to provide the Services.

5. FEES

5.1 Fee Payment. Fees and Additional Fees are due and payable per the terms of the Customer Agreement. If an automatic payment processing fails, Tilly may demand payment of the Fees, Additional Fees which are due, and any failed/returned payment fees, and temporarily disable the Customer’s access to the Technology and/or Service until full payment is made.
5.2 Fee Changes. In its sole discretion, Tilly reserves the right to modify its Fees in any manner prior to Customer’s payment.

6. TERM AND TERMINATION

6.1 Term. The Initial Term is the term of this Agreement.

6.2 Termination.
(a) Termination by Customer. You have the right to terminate Your Account at any time by contacting Us at contact@tillydesign.com

(b) Termination by Tilly. Tilly may terminate this Agreement other than at the end of a Term (a) upon Customer’s failure to pay Fees or Additional Fees when due, (b) upon Customer’s breach of Sections 2.2, 4, 7.2, 11.1, or 12 of these Terms of Service, or (c) upon Customer’s material breach of any other provision of this Agreement.
6.3. Effect of Expiration or Termination. Upon expiration or termination of the Agreement, the License granted to Customer under this Agreement shall terminate immediately. The following sections of the Terms of Service survive its expiration or termination: 1.0, 2.3, 5 (solely to the extent that Fees are owed), 7 through 12 and any other provision or partial provision which by its nature would reasonably survive the termination of the Agreement.


7. PARTIES’ REPRESENTATIONS AND WARRANTIES.

7.1 Tilly’s Warranty and Limitations. Tilly represents and warrants that: it has the right to provide the Service as contemplated under this Agreement and that the provision of the Service in accordance with the terms of this Agreement, does not and will not infringe any Intellectual Property rights of third parties in locations where the Services are provided. Upon Tilly’s determination, in its sole discretion, that the use of the Service infringes upon the rights of any third party, Tilly may, at its sole discretion and own cost and expense and without further liability or obligation to Customer, either: (i) procure the right for Customer to continue to license the Service, (ii) modify the Service in such a way that the use thereof does not infringe on the rights of third parties, or (iii) terminate the Agreement by notice to Customer and refund any Fees paid in advance for the license to use the Service during the remaining (on a pro rata basis) unused portion of the Term after the termination date, if any. Tilly shall have no liability or obligation with respect to any infringement claim if the infringement is caused by: (i) a modification made by Customer to an item, software, or Service supplied by Tilly or a modification made by Tilly at Customer’s request, (ii) use of the Service, in an application or environment, or other than as intended under the Agreement, (iii) Customer’s unauthorized use of the Services, (iv) Tilly acting in accordance with Customer’s specifications or guidelines, or (v) the combination, operation or use of the Service, with other third party product(s) not supplied by Tilly.

7.1.2 DISCLAIMER OF WARRANTIES BY TILLY. EXCEPT AS EXPLICITLY PROVIDED IN THE AGREEMENT, THE SERVICE (INCLUDING ANY SOFTWARE AND DOCUMENTATION AND ANY ADDITIONAL SERVICES), AND THE TECHNOLOGY ARE PROVIDED HEREUNDER “AS IS” and “AS AVAILABLE.” TILLY MAKES NO WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO THE TECHNOLOGY, SERVICE, ADDITIONAL SERVICES OR TILLY MARKS. EXCEPT AS EXPLICITLY PROVIDED IN THE AGREEMENT, TILLY DISCLAIMS ANY AND ALL WARRANTIES WITH RESPECT TO THE TECHNOLOGY, SERVICE, ADDITIONAL SERVICES OR TILLY MARKS INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES THAT THE TECHNOLOGY, SERVICE, OR ADDITIONAL SERVICES, WILL OPERATE SECURELY, TIMELY, UNINTERRUPTED, DEFECT-FREE OR ERROR-FREE OR THAT THE TECHNOLOGY, SERVICE, OR ADDITIONAL SERVICES WILL MEET CUSTOMER’S REQUIREMENTS OR THAT ALL ERRORS IN THE TECHNOLOGY, SERVICE, DOCUMENTATION AND/OR ADDITIONAL SERVICES WILL BE CORRECTED OR THAT CUSTOMER’S USE OF THE TECHNOLOGY, SERVICE, OR ADDITIONAL SERVICES WILL SATISFY ANY STATUTORY OR REGULATORY OBLIGATIONS, OR WILL ASSIST WITH, GUARANTEE OR OTHERWISE ENSURE COMPLIANCE WITH ANY APPLICABLE LAWS, RULES AND REGULATIONS, FOREIGN LAW, TREATIES, AND CONVENTIONS. CUSTOMER ASSUMES ALL RESPONSIBILITY FOR DETERMINING WHETHER THE TECHNOLOGY, SERVICE, OR ADDITIONAL SERVICES ARE SUFFICIENT FOR CUSTOMER’S PURPOSES. TILLY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE TECHNOLOGY’S, OR SERVICE’S,’S LOCALIZATION TO A PARTICULAR MARKET INCLUDING WITHOUT LIMITATION LOCAL LANGUAGE, LOCAL SUPPORT OF TAXES, PAYMENT OR SHIPPING CARRIERS. TILLY MAKES NO WARRANTY REGARDING THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH ANY MODULE OR FROM ANY NETWORK SITE, FLEX FEED DESTINATION, OR THIRD-PARTY INTERFACE. WORK PRODUCT AND SERVICES PROVIDED BY TILLY DO NOT CONSTITUTE CONSTRUCTION, BIDDING, OR PERMITTING MATERIALS. STATE AND LOCAL LAWS MAY VARY WITH REGARD TO PREPARATION OF CONSTRUCTION OR CONTRACT DOCUMENTS AND SERVICES BY A LOCALLY LICENSED PROFESSIONAL OR OTHER THIRD PARTY MAY BE NECESSARY AND IS OUTSIDE THE SCOPE OF THE SERVICES.
7.2 Customer represents and warrants that:
(a) the Customer Data (i) is owned (or validly licensed for all uses required under the Agreement) by Customer or is in the public domain, (ii) does not constitute defamation, libel, or obscenity, (iii) does not result in any consumer fraud, product liability, or breach of contract, or cause injury to any third party and (iv) does not contain, and will not introduce into the Technology, and/or Service, any viruses, Trojan horses, worms, spyware, time bombs or other forms of malware, malicious code or computer programming routines which may interfere with or disrupt the Services; (v) does not menace or harass any person or cause damage or injury to any person or property; (vi) does not involve the publication of any material that is false, (vii) does not violate privacy rights or promote bigotry, racism, hatred or harm; does not constitute unsolicited bulk e-mail, “junk mail”, “spam” or chain letters; (viii) does not constitute an infringement of intellectual property or other proprietary rights; and (ix) does not otherwise violate applicable laws, ordinances or regulations;

(b) it will comply with all applicable laws, rules and regulations, foreign law, treaties, and conventions as updated from time to time related to Customer’s performance of its obligations under the Agreement and activities that Customer undertakes in connection with its use of the Technology and/or Services; and

(c) it will not engage in the activities prohibited in this Agreement.


8. CUSTOMER LIABILITY, ASSUMED RISKS, AND TILLY LIABILITY

8.1 Except as otherwise expressly stated in this Agreement, Customer agrees to use the Service (including Additional Services), and the Technology at Customer’s own risk. Tilly shall not be liable for any actions, causes of action, suits, debts, dues, sums of money, accounts, reckonings, bonds, bills, specialties, covenants, contracts, controversies, agreements, promises, variances, trespasses, damages, judgments, extents, executions, claims and demands whatsoever, in law, admiralty or equity, unless expressly stated otherwise in the Agreement. Work Product and Services provided by Tilly do not constitute construction, bidding, or permitting materials. State and local laws may vary with regard to preparation of construction or contract documents and services by a locally licensed professional or other third party may be necessary and is outside the scope of the Services. All Work Product and Services is conceptual, not done pursuant to a survey, is not necessarily to scale, and not for construction or contract documents.

8.2 Tilly is not responsible for acts, services or content posted or provided by persons or entities other than Tilly, for Customer’s exposure to such content, or for actions Customer takes in reliance on that content. Tilly has no liability to Customer for failures based on services not provided by Tilly.

8.3 Customer is solely responsible for all selection of parties with whom Customer does business, and for terms of service of Customer’s agreements with those parties and with network sites and flex feed destinations.

8.4 Where the Tilly provides links to other sites and resources provided by third parties, these links are provided for information only and such links should not be interpreted as approval by Us of those linked websites, and Tilly shall have no responsibility for any use of such links.

8.5 Tilly shall not, under any circumstances, be liable for any loss, delay, or interception of Customer Data which is caused by third parties or Customer, whether that be through general use, hacking or server failure, or any loss, corruption, hacking or failure of the daily backups, disabling or removal of Customer Data or otherwise. Customer acknowledges that: (a) the technical processing and transmission of Customer Data is fundamentally necessary to use of the Service; (b) Customer Data will be subject to transmission over the Internet, and over various networks, only part of which may be owned and/or operated by Tilly; and (c) Customer acknowledges that Customer Data may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, telephone or other electronic means.

8.6 Tilly shall not be liable for any loss or damage caused by Customer’s failure to comply with the Security Obligation.

8.7 Customer is responsible for any breaches of its Security Obligations or of security that occur through Customer’s access or login credentials including as a result of Customer’s sharing such access or login credentials, or failure by Customer to adequately safeguard the same.

8.8 Tilly shall not be liable for the functionality, availability, security or use, and/or any losses in connection with the use of third-party applications, websites and services, whether in connection with the Integration or otherwise. Customer uses such third-party applications, websites, and/or services at its own risk.

8.9 In addition to any other rights afforded to us under this Agreement, Tilly shall not be liable for any breach of this Agreement by Customer.

9. LIABILITY LIMITATIONS

UNDER NO CIRCUMSTANCES WILL TILLY BE LIABLE FOR: LOSS OF REVENUE; LOSS OF DATA; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF CONTRACTS; LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, OR CONSEQUENTIAL OR INDIRECT LOSS OR SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (INCLUDING, FOR THE AVOIDANCE OF DOUBT, WHERE SUCH LOSS OR DAMAGE IS ALSO OF A CATEGORY OF LOSS OR DAMAGE ALREADY LISTED), WHETHER FORESEEABLE OR UNFORESEEABLE, BASED ON CLAIMS BY CUSTOMER OR ANY THIRD PARTY ARISING OUT OF ANY BREACH OR FAILURE OF EXPRESS OR IMPLIED WARRANTY CONDITIONS OR OTHER TERM, BREACH OF CONTRACT, MISREPRESENTATION, NEGLIGENCE, OTHER LIABILITY IN TORT, FAILURE OF ANY REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE, OR OTHERWISE.

10. LIABILITY CAP

NOTWITHSTANDING THE FORM OR NATURE (E.G., CONTRACT, TORT, STATUTORY, COMMON LAW, DIRECT LIABILITY OR INDEMNIFICATION, INFRINGEMENT, OR OTHERWISE) IN WHICH ANY LEGAL OR EQUITABLE ACTION MAY BE BROUGHT BY CUSTOMER, IN NO EVENT WILL TILLY BE LIABLE FOR DAMAGES, EXPENSES, COSTS, LIABILITIES, SUITS, CLAIMS, RESTITUTION OR LOSSES TO CUSTOMER, THAT EXCEED, IN THE AGGREGATE, THE FEES PAID BY CUSTOMER TO TILLY IN THE PAST 12 MONTHS (“LIABILITY CAP”). Such Liability Cap is a maximum and shall not be used, control or be considered if: (i) Tilly’s liability or obligations are in amounts which would be or are below the Liability Cap either pursuant to this Agreement or otherwise or (ii) if Tilly has no liability either otherwise or pursuant to disclaimers in this Agreement including, but not limited to, sections 7.1.2, 8 and 9.

11. INDEMNIFICATION.

11.1. Customer’s Indemnification. Customer shall indemnify, defend and hold harmless Tilly and its Representatives from and against all obligations, actions, suits, claims, demands, settlements, judgments, damages, losses, liabilities, costs and expenses (including reasonable attorney’s fees), of whatever type or nature incurred by Tilly by reason of a third party claim or assertion brought against Tilly or its Representatives arising out of or related to: (a) Customer’s failure to comply with or breach of the Agreement, (b) Customer Data, including without limitation Intellectual Property infringement claims and product liability claims, and/or (c) any negligence or willful misconduct of Customer or its Representatives.

12 GENERAL PROVISIONS.

12.1 Assignment. Customer may not assign the Agreement without Tilly’s prior written consent.

12.2 Relationship of the Parties. The parties are independent contractors. This Agreement does not create any joint venture, partnership, agency or employment relationship between the parties.

12.3 Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes any and all prior or collateral negotiations, proposals, agreements and understandings, whether oral or written, relating to the subject matter of the Agreement. Any representation, warranty, course of dealing or trade usage not expressly stated in the Agreement shall not be binding. Except as otherwise stated in the Agreement, any amendments to the Agreement must be in writing and executed by the parties. To the extent the terms of a subsequent writing signed by the parties’ conflict with the terms of the Agreement, the terms of the subsequent writing control.

12.4 Severance. If any provision of the Agreement is held or made invalid or unenforceable for any reason, the invalidity will not affect the remainder of the Agreement and the severed provision shall be interpreted to be consistent with the Agreement.

12.5 No Waiver. The failure of either party at any time to enforce or require performance of any provision shall not waive or affect such party’s right to enforce any such provision at a later time.

12.6 Exhibits. All Exhibits, Schedules and other addenda referenced in the Agreement are incorporated into the Agreement by reference.

12.7 No Reliance. Each party represents and warrants to the other party that it is NOT relying on any promises, guarantees and/or assurances of the other party that are NOT otherwise expressly contained in the Agreement.
12.8 Notice. Except as otherwise explicitly provided in the Agreement, any notice required or permitted by the Agreement shall be in writing and deemed delivered if delivered (a) by personal delivery when delivered, (b) by overnight courier upon written verification of receipt, (c) by certified or registered mail, return receipt requested, upon verification of receipt, or (d) upon transmission via email to a properly addressed email address as provided in the Customer Agreement. Notices must be sent to the contacts and address in the Agreement, or any new address provided by the permitted notice methods.
12.9. Governing Law, Jury Trial Waiver and Dispute Resolution. The laws of the State of New York, without regard to its conflicts of laws provisions, govern the Agreement. Each party irrevocably and unconditionally consents and submits to the exclusive jurisdiction of the applicable courts located in Rockland County for purposes of any action, suit or proceeding arising out of or relating to the Agreement THE CUSTOMER HEREBY WAIVES, AND COVENANTS THAT THE CUSTOMER WILL NOT ASSERT (WHETHER AS PLAINTIFF, DEFENDANT OR OTHERWISE), ANY RIGHT TO TRIAL BY JURY IN ANY FORUM IN RESPECT OF ANY ISSUE, CLAIM, DEMAND, ACTION OR CAUSE OF ACTION ARISING OUT OF OR BASED UPON THIS AGREEMENT, THE SUBJECT MATTER HEREOF OR ANY DOCUMENT RELATING HERETO, IN EACH CASE WHETHER NOW EXISTING OR HEREAFTER ARISING OR WHETHER IN CONTRACT OR IN TORT OR OTHERWISE. THE CUSTOMER ACKNOWLEDGES THAT IT HAS HAD THE OPPORTUNITY TO CONSULT WITH COUNSEL REGARDING ALL THE TERMS OF THIS AGREEMENT, INCLUDING THIS SECTION, THAT IT FULLY UNDERSTANDS THE TERMS HEREOF, THE CONTENT AND EFFECT, AND THAT IT VOLUNTARILY AND KNOWINGLY AGREES TO THE TERMS HEREOF, AND THAT IN THE EVENT OF ANY AMBIGUITY IN THIS AGREEMENT, ANY PRESUMPTION THAT SUCH AMBIGUITY SHALL BE CONSTRUED AGAINST THE DRAFTER OF THE AGREEMENT SHALL NOT APPLY TO THIS AGREEMENT.

12.10. Force Majeure. Neither party shall be liable for failure to perform, or the delay in performance of, any of its obligations under the Agreement other than payment if, and to the extent that, the failure or delay is caused by events beyond its reasonable control including without limitation acts of the public enemy or governmental body in its sovereign or contractual capacity, war, fire, floods, strikes, epidemics, pandemics, quarantine restrictions, unavailability of the Internet, civil unrest or riots, acts of terrorism, transportation delays, freight embargoes or unusually severe weather. The affected party shall use commercially reasonable efforts to avoid or remove the causes of non-performance or delay, and shall continue performance whenever the causes are removed.

12.11 Captions. Section headings are for reference purposes only and in no way affect the meaning or interpretation of the Agreement.

We have found the Tilly process to be most successful on properties less than an acre.

A major part of remote design is understanding a property’s existing conditions and limitations. To do this we generally use the primary structure (usually the house) as the main point of reference. The greater distances are from from the house the less successful we are at understanding your property. No matter what the size of your property, the more information you can provide us, the better. Don’t be shy with the pictures! And please send along any and all architectural or property plan documents you can.

Still have questions? Contact us!